IT Support Services
Remote and On-site Support
What we cover
Hardware Support
Troubleshooting for Desktops, laptops, printers, peripherals, and workstation repairs.
Software & OS support
Windows installation, updates, driver issues, and application errors.
Network Support
Connectivity problems, router config, VPN setup, and LAN troubleshooting.
Security & Antivirus
Malware removal, Bitdefender deployment, and security hardening.
Data Backup & Recovery
Setup of backup solutions and recovery from data loss incidents.
End-user Assistance
Email setup, software installation, onboarding support, and day-to-day user help.
Save more on Monthly Plans!
On-Demand Support
Pay per request with no monthly commitment.
Ideal for occasional support needs.
Monthly Support Plans
Regular monthly support visits for a fixed fee.
Best for businesses with regular IT needs.
On-Demand Pricing
Perfect for one-time needs — No commitment
Essential Support
✓ One-time fee, no commitment
✓ Covers all support categories
✓ 1-hour support session
✓ One machine/device per session
One-time fee
1,399.99 EGP
Premium Support
✓ One-time fee, no commitment
✓ Covers all support categories
✓ Up to 3-hour support session
✓ Up to 3 machines/devices per session
One-time fee
2,799.99 EGP
Enterprise Support
✓ One-time fee, no commitment
✓ Covers all support categories
✓ Up to 8-hour support session
✓ Unlimited machines/devices per session
One-time fee
3,639.99 EGP
Monthly Pricing
Perfect for long-term commitment and ongoing support needs
Essential Support
✓ One visit per month
✓ Covers all support categories
✓ Up to 8-hour support session
✓ Unlimited machines/devices per session
One-time fee
3,359.99 EGP
Premium Support
✓ Two visits per month
✓ Covers all support categories
✓ Up to 8-hour support session
✓ Unlimited machines/devices per session
One-time fee
5,599.99 EGP
Enterprise Support
✓ Four visits per month
✓ Covers all support categories
✓ Up to 8-hour support session
✓ Unlimited machines/devices per session
One-time fee
10,079.99 EGP
Not sure which plan is right for you?
Contact us for a free consultation and personalized recommendation based on your business needs.
